COVID-19 Spa Safety Policies

The Centers for Disease Control (CDC) recommends that unvaccinated persons where a mask while in doors in a public setting. Vaccinated individuals may choose to wear a mask if they prefer. Masks will be provided at the front desk, should you need one.

Our therapists have been vaccinated and for added safety, we continue to wear a mask during your service.
 
COVID-19 - SPA SAFETY POLICIES:
  • Day of check-in: please ensure that you are NOT showing any signs of symptoms of illness (see below for signs and symptoms).
  • Please arrive at least 10 to 15 minutes before your appointment start time. 
  • We recommend that all guests sanitize hands upon entering and exiting the spa. 
  • For your safety and per New York State we have removed items such as flavored waters, fruit, teas, and hospitality and convenience items.

COVID-19 SIGNS & SYMPTOMS - Stay Home if You Are Sick!

For the safety of our guests and staff, we ask that you not come to your appointment if you or anyone in your family have the following signs or symptoms of illness:

  • Dry Cough
  • Fever
  • Shortness of Breath
  • Sore Throat
  • Headache
  • Head cold
  • Fatigue/Tiredness
  • Body Aches/Pain
  • Vomiting or nausea
  • Diarrhea

If you are sick, do not come to the spa. Please call us immediately to cancel your appointment at (518) 306-4108.  

 

SPA SERVICES WE ARE NOT PROVIDING AT THIS TIME
We are not offering the following services:

  • Couples massage 
 
CANCELLATION POLICY:
If an appointment is cancelled on the same day or is missed because of a no show or same day cancellation, a charge of a 100% of the service amount will be applied to the credit card on file. Cancellations will not be charged in instances where individuals are sick with contagious illness. If you think you will need to cancel or reschedule your appointment, please call us at (518) 306-4108.
 
 
MODIFIED HOURS OF OPERATION DURING THE PANDEMIC

Mondays & Tuesdays: 9:00 a.m. to 4:00 p.m.
Wednesday thru Fridays:  9:00 a.m. to 6:00 p.m.
Saturdays & Sundays: 9:00 a.m. to 4:00 p.m.

To book an appointment, or to speak with a member of our Guest Services team, please call us at (518) 306-4108.