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Saratoga Botanicals Organic Spa & Store

Call Us Today: 518-306-4108

Privacy Policy

Our Commitment:

Saratoga Botanicals, LLC and its product brands Saratoga Botanicals Organic Spa & Store and Spa City Organics is committed to safeguarding your privacy online and protecting the information that we collect. Under no circumstance do we disclose information about you, or resell any information collected through this site. To better protect your privacy, we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used.

 

Information We Collect:

Customer Information. In order to purchase a product or service, you may be required to give us contact information (e.g. name, email address), unique identifiers (e.g. password), and demographic information (e.g. postal code). Certain information is collected in order to, among other things, verify your identity for subsequent use of our service. If you decide to purchase a product or service, we will need to collect certain financial information, such as your credit card number, credit card expiration date, and billing address. Financial information is used to bill you for products and services. As a visitor to our web site, you may be asked for your name and email address for various promotions. Your contact information is used to contact you when necessary, and to send you important new information about our products and services. We do not share your financial information with outside parties, other than our bank and credit card transaction vendor.

Your personally identifiable information is not shared with other organizations for commercial purposes. We use the personally identifiable information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, maintaining a record of prior purchases, informing you of our new products, services and offers, and providing you with information from and about Saratoga Botanicals, LLC brands. To serve you better, we may combine information you give us online, in our spa or through your product purchases.

By providing your personal information to Saratoga Botanicals, LLC, you authorize Saratoga Botanicals, LLC and its Affiliates: to collect, process and use your personal information for lawful, Saratoga Botanicals, LLC business-related purposes; to store your personal information at and transmit it to various locations throughout the world, either directly or through our third party vendors, within the United States, your country of residence, if other than the United States, or elsewhere.

IP address. We may collect your Internet Protocol (IP) address each time you visit our web site. The IP address is a unique identifier assigned to your computer each time you connect to the internet. The IP address is used for site traffic statistical reporting and analysis, to help diagnose problems with our server, and to help protect our customers and ourselves from fraud.

Cookies. Our web site uses cookies to keep temporarily stored information during a multi-page process, such as when placing an order. A cookie is a small amount of data that is sent to your browser from our server and stored on your computer’s hard drive. You have the choice to accept all cookies, or be notified when a cookie is set, or to reject all cookies, by setting the appropriate options in your browser. We only use cookies when there is persistent data that is required to be kept from one page to another, such as when completing an order. If you decide not to accept a cookie, you may not be able to proceed with an order.

Server Activity. Customer logins, and other server access activities, are monitored and analyzed to protect our server from unauthorized login attempts.

Correspondence. We reserve the right to keep a record of any correspondence (i.e. email or paper mail) submitted by you to us.

 

How We Use the Information We Collect
We may use the information you provide to:

  • send you promotional materials or other communications
  • provide services to you
  • process your payment card transactions
  • create and manage your online account
  • respond to your inquiries
  • communicate with you about, and administer your participation in, services, special events, contests, sweepstakes, programs, surveys and other offers
  • operate and communicate with you about our social networking or mobile applications
  • operate, evaluate and improve our business (including developing new products and services; managing our communications; analyzing our products; performing data analytics; and performing accounting, auditing and other internal functions)
  • comply with applicable legal requirements, relevant industry standards and our policies
  • we also may use the information in other ways for which we provide specific notice at the time of collection.

 

Credit Card Authorization and Credit Card Information

We will not charge your credit card at the time of reservation or order placement. At the time of reservation or order placement, we will authorize your card to ensure that the funds are available. This is not a charge to your credit card, however, these funds will be reserved for this transaction.

For spa reservations, your credit card information is only required at the time of reservation to guarantee your booking and subject to the terms and conditions provided by the spa where you book your service. For product purchases, your credit card will be charged upon the shipment of the product.

 

Disclosure of Information

We cannot ensure that all of your personally identifiable information will never be disclosed in ways not described in this privacy policy. For example, we may be required to disclose personally identifiable information to the government, law enforcement or legal counsel (e.g. by court order).

 

Your Rights and Choices
We offer you certain choices in connection with the personal information we collect from you, such as how we use the information and how we communicate with you. to update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as specified below.

 

Withdrawing Consent
You may withdraw any consent you previously provided to us, or object at any time on legitimate grounds, to the processing of your personal information. we will apply your preferences going forward. in some circumstances, withdrawing your consent to our use or disclosure of your personal information will mean that you cannot take advantage of some of our products or services.

 

Reviewing, Updating and Modifying you Personal Information
subject to applicable law, you may have the right to request access to and receive details about the personal information we maintain about you, update and correct inaccuracies in your personal data, and have the information blocked or deleted, as appropriate. the right to access personal information may be limited in some circumstances by local law requirements. you may request to review, change or delete your personal information by sending an email to info@saratogabotanicals.com. 

 

Data Transfers
we may transfer the personal information we collect about you to countries other than the country in which the information was originally collected. those countries may not have the same data protection laws as the country in which you initially provided the information. when we transfer your information to other countries, we will protect that information as described in this privacy policy.

 

Children’s Privacy
If you are under thirteen years of age, you may browse our site. however, you may not provide personal information to us. this site is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on the site. if we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on the site, we will delete the information from our records.

 

How We Protect Personal Information
We maintain appropriate administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

 

E-mail Opt Out
you can at any time tell us not to send you marketing communications by email by clicking on the unsubscribe link within the marketing emails you receive from us or by contacting us as indicated below. you may also opt out of receiving marketing emails from Saratoga Botanicals, LLC.

 

Security Measures

We  use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our website. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

No data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

 

Updates to Our Privacy Policy
this privacy policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. we will post a prominent notice on our website to notify you of any significant changes to our privacy policy and indicate at the top of the policy when it was most recently updated.

 

Shipping and Return Policy (CLICK HERE)

General

This privacy policy is incorporated into and subject to the terms and conditions of this site. We are not responsible for the privacy practices or the content of linked web sites.

If you have any questions in regards to this privacy statement please send them to:

Saratoga Botanicals Organic Spa & Store
80 Henry Street
Saratoga Springs, NY 12866
U.S.A.

Phone (518) 306-4108
Email: info@saratogabotanicals.com

Privacy statement updated November 4, 2015